Refund policy

Refund & Return Policy

Last Updated: September 8, 2026

At Precision Tuning, we want you to be satisfied with your purchase. Because our products are aftermarket automotive parts, certain requirements apply to returns and refunds to ensure that returned products can be properly inspected and resold.

By purchasing from Precision Tuning, you agree to the following Refund & Return Policy.

1. Return Window

Eligible products may be returned within 30 days of delivery.

To be eligible for a return, the product must:

  • Be unused and uninstalled

  • Be in its original condition

  • Not have been modified, altered, painted, cut, drilled, or damaged

  • Include all original hardware, accessories, and components

  • Include the original packaging when applicable

Products that do not meet these requirements may be refused or may be subject to a partial refund.

2. Installed or Used Products

We generally do not accept returns on products that have been installed or used.

Automotive parts can show wear or damage during installation, and installation may alter the condition of the product.

This includes, but is not limited to:

  • Parts that have been installed on a vehicle

  • Parts showing installation marks

  • Parts that have been modified

  • Parts that have been cut, drilled, sanded, painted, coated, or otherwise altered

  • Parts damaged during installation

  • Parts damaged due to improper installation

If you believe a product is defective, contact us before attempting to modify, repair, or reinstall the product.

3. Incorrect Product or Fitment

Customers are responsible for verifying that a product is compatible with their vehicle before purchasing.

If you receive an incorrect product due to an error made by Precision Tuning, contact us and we will work to correct the issue.

If you order the wrong product, incorrect configuration, or a product that does not fit your particular vehicle because the vehicle's configuration differs from the listed fitment, the return may be treated as a standard customer-requested return.

4. Custom and Made-to-Order Products

Custom, personalized, modified, or made-to-order products may be final sale and non-returnable.

This may include products that have been manufactured, modified, or prepared specifically according to a customer's requested specifications.

If a custom product arrives damaged or has a manufacturing defect, please contact us so that we can determine the appropriate resolution.

5. Defective Products

If you believe your product has a manufacturing defect, contact Precision Tuning before attempting to repair or modify the product.

We may request:

  • Photographs or videos of the product

  • Photographs of the installation

  • Order information

  • Vehicle information

  • A description of the issue

  • Return of the product for inspection

If a product is determined to have a manufacturing defect covered by our applicable warranty or return policy, Precision Tuning may provide a replacement, repair, store credit, or refund at our discretion, subject to applicable law.

6. Damaged Products

Please inspect your package and products as soon as possible after delivery.

If your package or product arrives damaged, contact us promptly and provide photographs of:

  • The product

  • The packaging

  • Any visible damage

  • The shipping label

Do not discard the packaging until the issue has been resolved, as it may be required for a shipping claim.

7. Return Shipping

For returns due to customer preference, ordering the wrong product, or changing your mind, the customer is responsible for return shipping costs unless otherwise stated.

If Precision Tuning sends an incorrect product or the product is confirmed to have a covered defect, we may provide a return shipping label or reimburse reasonable return shipping costs.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

8. Restocking Fees

Precision Tuning reserves the right to charge a restocking fee of up to 15% for eligible returns where permitted by applicable law.

Restocking fees may apply when a returned product requires additional inspection, repackaging, cleaning, or preparation before it can be resold.

Restocking fees will not be applied where prohibited by applicable law.

9. Refunds

Once we receive and inspect a returned product, we will determine whether the return meets the requirements of this policy.

Approved refunds will generally be issued to the original payment method.

Please allow additional time for your bank or payment provider to process the refund after Precision Tuning issues it.

If a returned product does not meet our return requirements, we may:

  • Refuse the return

  • Issue a partial refund

  • Deduct applicable fees or costs

  • Return the product to the customer

10. Exchanges

If you need to exchange an eligible product, contact us before sending the product back.

Depending on availability, Precision Tuning may provide an exchange rather than a refund.

Price differences may apply when exchanging for a different product.

11. Return Authorization

Customers should contact Precision Tuning before shipping a product back.

Do not send returns to an address listed on a shipping label or invoice unless Precision Tuning has specifically instructed you to do so.

Unauthorized returns may be delayed or refused.

12. Final Sale Products

Certain products may be designated as Final Sale and will not be eligible for return except where required by applicable law.

Final-sale status may apply to:

  • Custom products

  • Made-to-order products

  • Clearance items

  • Products specifically identified as final sale

  • Products that have been modified at the customer's request

Final-sale status will be identified on the applicable product listing when applicable.

13. Manufacturer Warranties

Some products may be covered by a manufacturer's warranty.

Where applicable, warranty claims may be subject to the manufacturer's terms and conditions.

Precision Tuning does not guarantee that a manufacturer will approve a warranty claim.

14. Automotive Modification Disclaimer

Precision Tuning sells aftermarket automotive products that may alter vehicle performance, operation, or characteristics.

Installation and use of aftermarket automotive parts may involve risks of damage to the vehicle or its components.

Returns will not be approved solely because a product caused or contributed to vehicle damage resulting from improper installation, incompatible vehicle modifications, misuse, abuse, or failure to follow installation instructions.

15. How to Request a Return

To request a return, contact Precision Tuning through the contact information provided on our website.

Please include:

  • Your order number

  • The product you would like to return

  • The reason for the return

  • Photographs when requested

  • Any other information reasonably necessary to evaluate the request

We will provide further instructions after reviewing your request.

16. Changes to This Policy

Precision Tuning reserves the right to modify this Refund & Return Policy at any time.

Changes will become effective when the updated policy is posted on our website.

Orders placed before a policy change will generally be governed by the policy that applied at the time of purchase, except where otherwise required by applicable law.

17. Contact

For questions regarding returns, refunds, exchanges, or defective products, please contact Precision Tuning through the contact information provided on our website.

Precision Tuning
Aftermarket Automotive Performance Parts